FAQ

Frequently Asked Questions

Everything You Need to Know
Find quick and helpful answers to common questions about shopping, orders, delivery, and our artisanal and gourmet food selections.
What is your return & exchange policy?

Refunds are generally disallowed except in special circumstances (see more information here). Exchanges for product received in unsatisfactory conditions are to be made within 2 days.

Do you have a physical shop where I can pick up my order?
When should I expect to have my order(s) delivered?
What payment options are available?
Do you provide gift cards?